Customer Champions Full Time

Brief Description
Are you looking to work outside of the normal Monday to Friday, 9 to 5? Are you a friendly and enthusiastic person? Do you have great communication skills and a passion for excellent customer service Whatever your background, we#re in search of motivated, driven and ambitious individuals to join our team on a full-time basis. We have rotational shifts available to fit around your personal life/studies. Please note; these roles are available on a full time basis.

More Details
Due to our ever-increasing Customer-base, we are now looking for several Customer Champions/Customer Advisors to be based in our lovely Sheffield Office. What you#ll be doing: # Resolving Customer issues over the phone, email and web-chat # Engaging with and working to retain our current Customers # Acting as a Brand Ambassador to represent our Retail brand and understanding our brand values # Building relationships based on trust and honesty with Customers and colleagues # Understanding and complying with the key objectives of the Gambling Commission and to be fully aware of responsibilities regarding Social Compliance and License Conditions Codes of Practice # Continuously looking to enhance the Customer experience. # Offering support to new customers, welcoming them to our site and incentivising them to engage in our full offering of games.

Job Type
Full Time Permanent

Competitive pay and benefits

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